Frequently Asked Questions

Who can buy from Universal Wholesale?

We sell to licensed businesses only — smoke shops, vape stores, convenience stores and other retailers.

How do I see prices?

Create a trade account. Once our team verifies your business, wholesale pricing appears across the website and app.

How long does account approval take?

Most applications are reviewed within one business day. Having your tax ID and tobacco/retail licence ready speeds things up.

Can I pick up my order?

Yes. Choose warehouse pickup at checkout and collect your order from 7273 Harwin Dr, Houston, TX 77036.

Can I specify flavors or variants?

Yes. Each cart line has a note field for flavors, colors or other preferences.